Return & Exchange Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.   To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  To complete your return, we require a receipt or proof of purchase. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at getfit@fitmamatraining.ca

Shipping Policy

We ship via Canada Post, please allow 3-5 days for shipping to the GTA, 3 - 10 days for urban areas, and 6 -15 days for remote locations. 

(Please note: orders placed on Friday after 1 pm will not be processed until the following Monday)

Standard Shipping
  • Free shipping on orders over $75 CAD* 

  • Shipping charge of $10 CAD on all orders under $75 CAD for Central Canada

  • Shipping charge of $20 CAD on all orders under $75 CAD for NWT, Nunavut, Yukon

 *After discounts, before shipping and taxes